FREQUENTLY ASKED QUESTIONS

What is your turnaround time for all orders?

Turnround time is 1 business days for all orders.

What is delivery time for USA and Canada?

Delivery usually takes 3-4 business days to USA and Canada.

What is delivery time for Australia?

Delivery usually takes 4-5 business days to Australia.

What is delivery time for Europa?

Delivery usually takes 1 business days to Europa.

Can I track my order?

Absolutely yes, we ship your order through UPS or DHL. You will receive an email from us about your tracking number information.

Can I change the shipping address?

Yes you can change it. After your purchase you can email us or text us through live chat in our web site.

Do I pay for any additional fees like taxes or custom fees?

No, you will never pay for any additional fees like custom or taxes. This means you will receive your package at your door.

What will happen if you make a mistake on my order?

We will send you a new one in 1 business day without asking you any questions.

How is this possible to send my order very fast since you are based in Turkey Istanbul?

We do this business since long years and we have enough experiences and professional team. Your order is prepared quickly and carefully and delivered on the same day to the courier companies.

Can I cancel my order?

You can cancel your order in 1 hour. More than 1 hour it is not possible for us to cancel your order since all products are custom.

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